Alert Limitations, Delivery, and History

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Alert Limits

• Free users can create 1 alert with up to 3 months expiration
• Premium users can create up to 50 alerts with extended expiration periods
• All alerts remain active as long as the user maintains premium status.

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Notifications Limits

• Real-time platform updates are limited to 10 times per second
• On-platform notifications have no delivery limitations
• Email notifications are limited to once per minute per email address
• Webhook notifications are subject to rate limiting (limits are being adjusted and will be updated soon).

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Alert History & Management

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Accessing Your Alerts

• Click the bell icon to open the alerts panel with your “My Alerts” list
• View all alerts with their current status and details
• Access complete alert logs and management options.

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Alert Information

Each alert in your list displays:

• Unique identifier
• Trading instrument name and ticker
• Trigger condition
• Current status (Active, Fired, Expired, Stopped, Error)
• Action buttons (play/pause, delete, menu).

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Managing Alerts

• Click the play/pause button to activate or stop an alert
• Use the context menu (three dots) for additional options:
  • Delete
  • Edit
  • Duplicate
  • Restart
• Double-click any stopped alert to edit its settings.

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Alert Logs

• Click the “Logs” tab to view complete trigger history
• View detailed information for each trigger: Date and exact time Trigger criterion Alert message
• Double-click any log entry to edit the corresponding alert.

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History Retention

• Complete trigger history is maintained throughout the alert’s lifetime
• All alert logs are automatically removed when the alert is deleted.