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Alert Limits

  • Free users can create 1 alert with up to 3 months expiration
  • Premium users can create up to 400 non-expiring cloud alerts.
  • All alerts remain active as long as the user’s premium subscription remains active.
Creating an alert on several symbols at once counts against this limit once per symbol, since each symbol gets its own alert. If the batch doesn’t fit, the alerts that fit are still created and the rest report the limit — see Setting one condition on several symbols.

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Notifications Limits

  • Real-time platform updates are limited to 10 times per second
  • On-platform notifications have no delivery limitations
  • Email notifications are limited to once per minute per email address
  • Webhook notifications are subject to rate limiting (limits are being adjusted and will be updated soon).

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Alert History & Management

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Accessing Your Alerts

  • Click the bell icon to open the alerts panel with your “My Alerts” list
  • View all alerts with their current status and details
  • Access complete alert logs and management options.

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Alert Information

Each alert in your list displays:
  • Unique identifier
  • Trading instrument name and ticker
  • Trigger condition
  • Current status (Active*, Fired*, Expired, Stopped, Error)
  • Action buttons (play/pause, delete, menu).
*Active - Active Alerts (Can be configured to trigger multiple times and the status remains Active even after firing) *Triggered - Triggered one-time alerts

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Managing Alerts

  • Click the play/pause button to activate or stop an alert
  • Use the context menu (three dots) for additional options:
    • Delete
    • Edit
    • Duplicate
    • Restart
  • Double-click any stopped alert to edit its settings.

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Managing Alerts in Bulk

Once the list grows, you don’t have to work through it one row at a time:
  • Search narrows the list; when nothing matches, the list says so.
  • The checkbox to the left of the search selects everything currently visible.
  • Ticking alerts row by row opens a panel at the bottom of the list with the number of selected alerts and the actions that make sense for them — Pause, Restart inactive, Delete.
  • The kebab menu (⋮) applies an action to the whole list: Pause all, Restart all inactive, Delete all. Entries appear only when the list has alerts in that state.
  • Delete Inactive shows how many inactive alerts you have and clears them in one action; it appears only when there are any.
Deleting asks for confirmation first, because it can’t be undone.

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Alert Logs

  • Click the “Logs” tab to view complete trigger history
  • View detailed information for each trigger: Date and exact time Trigger criterion Alert message
  • Double-click any log entry to edit the corresponding alert.

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Data History

  • Complete trigger history is maintained throughout the alert’s lifetime
  • All alert logs are automatically removed when the alert is deleted.