Alerts
Alert Limitations, Delivery, and History
Alert Limits
- Free users can create 1 alert with up to 3 months expiration
- Premium users can create up to 50 alerts with extended expiration periods
- All alerts remain active as long as the user maintains premium status.
Notifications Limits
- Real-time platform updates are limited to 10 times per second
- On-platform notifications have no delivery limitations
- Email notifications are limited to once per minute per email address
- Webhook notifications are subject to rate limiting (limits are being adjusted and will be updated soon).
Alert History & Management
Accessing Your Alerts
- Click the bell icon to open the alerts panel with your “My Alerts” list
- View all alerts with their current status and details
- Access complete alert logs and management options.
Alert Information
Each alert in your list displays:
- Unique identifier
- Trading instrument name and ticker
- Trigger condition
- Current status (Active, Fired, Expired, Stopped, Error)
- Action buttons (play/pause, delete, menu).
Managing Alerts
- Click the play/pause button to activate or stop an alert
- Use the context menu (three dots) for additional options:
- Delete
- Edit
- Duplicate
- Restart
- Double-click any stopped alert to edit its settings.
Alert Logs
- Click the “Logs” tab to view complete trigger history
- View detailed information for each trigger: Date and exact time Trigger criterion Alert message
- Double-click any log entry to edit the corresponding alert.
History Retention
- Complete trigger history is maintained throughout the alert’s lifetime
- All alert logs are automatically removed when the alert is deleted.